Health Insurance Blog

J.D. Powers & Associates rated the top private health plans in the heartland states (Iowa, Kansas, Minnesota, Missouri, Nebraska, North Dakota, South Dakota), and the results were as follows.

Similar to many of the other 17 regions in the JD Power Survey, a Blue Cross Blue Shield health plan took top honors.

Blue Cross Blue Shield of Nebraska was named the top health plan in this region based on overall customer experience and among the best in the nation.

Three other Blue Cross plans were rated as “better than most”  (4 stars out of 5 in overall experience):  BCBS Kansas, Wellmark BCBS Iowa, and BCBS Kansas City.

Health plans Aetna, CIGNA, UnitedHealthCare, and Coventry Healthcare were rated as being below average.

More information about health insurance in the heartland states:  Nebraska health insurance, Iowa, Kansas, Minnesota, Missouri, North Dakota, South Dakota

The top health insurance plans in Kansas for 2008, based on the annual US News and World Report rankings are listed below.   Rankings are based on a scale of 1 to 100, and are based on the following categories:  1) Consumer assessment 2) Prevention and 3) Treatment.

1. Blue Cross and Blue Shield of Kansas City, Good Health HMO (82.7 of 100)
2. United Healthcare of the Midwest (82.0)
3. CIGNA Healthcare of Kansas/Missouri (81.7)
4. Aetna Health - Missouri (81.1)
5. Humana Healthplan of Kansas City (79.9)
6. Community Health Plan (67.6)
7. Coventry Health Care (66.9)

Blue Cross Blue Shield of Kansas City (BCBSKC), the top rated Kansas Health Insurance Plan, ranked very well in the customer assessment category, and within that category, got outstanding scores with their handling of claims processing.