Blue Cross Blue Shield of Delaware (BCBSD) and the Medical Society of Delaware (MSD) have teamed up to launch their new program called ‘Patients First in the First State’. Randeep S. Kahlon, MD, President of MSD says this partnership marks the largest health insurer and state organization team creating a new system to ensure patients in Delaware are a priority.
The Patients First program is based on the Patient-Centered Medical Home (PCMH) model of health care and they have high expectations for themselves. They plan on redesigning the delivery of primary care in Delaware to better meet the individual needs of consumers. Strengthening relationships between primary care doctors and their patients is crucial and improving patient compliance through identification and follow-up is a must.
Patients First has a unique way of looking at health care for patients. It offers patients a “medical home” to manage and organize multiple health services including preventative, chronic, acute and end-of-life medical care. Health care is tailored to the individual which only makes sense in today’s health care environment. When special care is required, the patient’s health care team can work with the patient to get needs met using local medical services and community resources.
Written by Sam Tabes
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Tags: bcbsd, blue cross blue shield of delaware, delaware health insurance, health care access