PPO Ratings

These PPO Ratings are based on more than 42,000 responses to a 2002 Consumer Reports questionnaire about readers’ experiences in these specific managed-care plans between May 2001 and April 2002. (PPO ratings are based on nearly 25,000 replies.) The results reflect the experiences of Consumer Reports subscribers, and may not be representative of the U.S. population.

The Reader Score represents overall satisfaction with the health plan. A score of 100 would mean all enrollees were completely satisfied; 80, very satisfied on average; and 60, fairly satisfied. Differences of less than 6 points are not meaningful.

Below are the top 35 rated PPO Health Plans

Rank	PPO Health Plan	Reader Score
1	Blue Cross Blue Shield of AL	80
2	Independence Blue Cross	79
3	Blue Cross Blue Shield MA	79
4	CareFirst Blue Cross Blue Shield MD	78
5	Anthem Blue Cross Blue Shield VA	78
6	Blue Cross Blue Shield of Missouri	77
7	Blue Cross Blue Shield of Minnesota	77
8	Blue Cross Blue Shield of Illinois	77
9	Capital Blue Cross	77
10	Blue Cross Blue Shield of Tennessee	77
11	Blue Cross Blue Shield of Michigan	76
12	Regence Blue Cross Blue Shield of OR	76
13	Blue Cross Blue Shield of Florida	76
14	Blue Cross Blue Shield of Arizona	76
15	Blue Cross Blue Shield of Kansas City	76
16	Wellmark Blue Cross Blue Shield	76
17	HighMark Blue Cross Blue Shield	76
18	BlueShield of California	75
19	Blue Cross Blue Shield of Nebraska	75
20	Empire Blue Cross Blue Shield	74
21	Anthem Blue Cross Blue Shield of OH	74
22	Blue Cross Blue Shield of Texas	74
23	Blue Cross Blue Shield of North Carolina	74
24	Principal HealthCare	74
25	Mutual of Omaha	74
26	Horizon Blue Cross Blue Shield of New Jersey	73
27	Wellpoint Blue Cross of California	73
28	Community Care Network	73
29	First Health Network	73
30	UnitedHealthCare	72
31	Blue Cross Blue Shield of South Carolina	72
32	Blue Cross Blue Shield of Georgia	72
33	Anthem Blue Cross Blue Shield of CO	71
34	Private HealthCare Systems	71
35	Anthem Blue Cross Blue Shield of IN	71

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